Privacy policy

 Welcome to SleepCircle We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at help@sleepcircle.com.au.

When you visit our website www.sleepcircle.com.au and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this policy carefully.

Information We Collect:

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; billing addresses; debit/credit card numbers; contact preferences; and other similar information.

  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

How We Use Your Information:

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

  • To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.

  • To Post Testimonials: We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at help@sleepcircle.com.au  and be sure to include your name, testimonial location, and contact information.

  • To Deliver Targeted Advertising to You: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  • For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, marketing, and your experience.

Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data based on the following legal bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

Your Privacy Rights:

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. These rights may include:

  • The Right to Request Access and Obtain a Copy of Your Personal Information

  • The Right to Request Rectification or Erasure

  • The Right to Restrict the Processing of Your Personal Information

  • The Right to Data Portability

  • The Right to Withdraw Consent

If you wish to exercise any of these rights, please contact us at [Contact Email]. We will consider and act upon any request in accordance with applicable data protection laws.

Updates to This Policy:

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this privacy policy periodically for any changes.

Contact Us:

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

SleepCircle
help@sleepcircle.com.au

Thank you for trusting us with your personal information. Your privacy is very important to us, and we are committed to ensuring that your personal information is protected.